FAQ

What is your refund policy?

*Everything is wonderfully made for our customers. We have a 14 day return policy. Contact us at Support@novavior.com. If their is any significant defects with your product, our team can work out a plan to make it right!

How long will it take for me to receive my package?

*It takes 1-2 Business days to process your order, and 5-8 days for your order to be delivered.

How do I cancel or change my order?

*As soon as you place your order, we begin processing it, therefore we are unable to change or cancel your order. 

How do I check the status of my order?

*You can check the status of your order in the confirmation email we sent you.